Malaysia Web Hosting Frequently Asked Questions

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Question:
Do you allow any adult, hacking or warez sites in your server?

Answer:
Sorry, we don't host adult oriented sites, hacking, phreaking or any warez sites. We strongly against spamming (sending unsolicited email). If we found anyone practicing these methods, we will terminate their account without prior notification. Ace Software Sdn. Bhd. reserve the right to cancel your account with NO refunds if the above occur.

Question:
We transfer our domain name from JARING to your server without any problems, however, today we found that our domain name have been redirected to http://www.jaring.my/jaring. Anything wrong with your server?

Answer:
There is nothing wrong with our server and we found that the Primary Server Hostname, ns1.jaring.my is not setup correctly. We will inform MYNIC to correct this problem as soon as possible.

Question:
I've a new folder in yourname.com directory called ace. So, I would like to know if you could assign a new sub-domain name, ace.yourname.com point to that directory?

Answer:
Yes, we could do that. However, to create a sub-domain like that will cost you another RM 600.00 a year.

Question:
I uploaded a PERL file to a new 'counter' directory. So can you execute the chmod command for this directory to 777.

Answer:
We are running a Windows NT server here. There is no 'chmod' command in NT server there is no need to 'chmod' in NT server. But you may put your script to the cgi-bin directory. The cgi-bin folder located at your root directory is preset with executable rights, all you need is to place your cgi or perl program to that folder and it will automatically executable.

Question:
Where should I execute the 'which perl' command? I have a perl language script file and would like to know the perl5 binary of your server.

Answer:
We are running a Windows NT server here. There is no 'which' command in NT server. But you may put the script to the cgi-bin directory. The cgi-bin folder located at your root directory is preset with executable rights, all you need is to place your cgi or perl script to that folder and it will automatically executable. Windows NT server will not parse the first line of your perl script. You may delete the #!/usr/bin/perl in the first line of your script safely.

Question:
I follow your instructions in placing the perl files in the cgi-bin directory but still cannot execute it?

Answer:
Make sure you're writing a script for NT server. A UNIX script file will not work on a NT server. If you download the script from the Internet, make sure it's Windows NT compatible. Then make sure you're calling that file from the right path in your HTML file.
Example: <form method="POST" action="/cgi-bin/yourfile.extension">

Question:
Please verify the variable for my web form perl script:
$mailprog = '/usr/lib/sendmail';
This variable must define the location to your server's sendmail program. If this is incorrect, form results will not be mailed.

Answer:
The default path to sendmail program is C:/IMAIL/yourdomain/imail.exe. Otherwise, you may consider using the FrontPage98 extension or ASP.

Question:
I've finished designing my page and use a third party ftp software to upload to your server. However, I found that the counter is not working properly.

Answer:
The FrontPage hit counter component must be insert with FrontPage editor and publish using FrontPage98 in order for it to work.

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